Tag Archives: NFP

Mental health part one – Open Space

Posted on August 8, 2010 by Jonathan Smith

Back in 2008 the Health Department hosted a day-long community consultation forum, seeking input on the following question: ‘What can we ALL do to better the mental health of ALL West Australians?’ My interest in the event was three-fold: As … Continue reading →

Posted in Positioning for the future, Two-way communication | Tagged Brendan McKeague, communication, community consultation, Cultural change, engagement, government, health, mental, NFP, not for profit sector, Open Space, prevention, resilience, service, social marketing, stakeholder, two-way communication | 6 Comments

Marketing orientation in government

Posted on July 16, 2010 by Jonathan Smith

There’s a lot of debate in the public sector about whether it’s ‘appropriate’ to adopt management techniques from the private sector. For five and a half years I encouraged various government agencies to adopt what I thought of as a … Continue reading →

Posted in Uncategorized | Tagged brand, customer, customer relationship management, delivery, government, marketing orientation, NFP, not for profit sector, private sector, public sector, service | 1 Comment

Tag Archives: NFP

Marketing orientation in government

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