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@JonathanRDSmith
- Festival X 2022: Register for Presale Access & WIN a trip to PARKLIFE FESTIVAL in the UK!: arep.co/QDeMw1 2 days ago
- RT @FullFrontalSamB: If Kavanaugh doesn't like the way people in his state are gathering outside his house, maybe he can just take off work… 2 weeks ago
- RT @LesterBlades: Check out this job on SEEK: seek.com.au/job/54999684?s… 6 months ago
- RT @natalietran: well, grandkids, the website started so college students could rank each other by attractiveness and then grew into how we… 7 months ago
- Second COVID jab done. Thanks! #rollupforwa #fullyvacinnated @ Lakeside Joondalup instagram.com/p/CRksiU9DZGP/… 10 months ago
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www.JonathanSmith.com.au
Tag Archives: public sector
Customer service cultures
Last year I had a couple of experiences highlighting why social researchers suggest people are becoming disengaged and cynical about government, and also why people often say rude things about public servants. To me they are very powerful examples of … Continue reading
GenerationOne
The GenerationOne TVC is a very powerful piece of communication, a most graphic, direct, effective way of expressing exactly what’s meant when we talk about ‘the gap’ between Indigenous and non-Indigenous Australians. This is a very complicated, multi-layered issue, and … Continue reading
Marketing orientation in government
There’s a lot of debate in the public sector about whether it’s ‘appropriate’ to adopt management techniques from the private sector. For five and a half years I encouraged various government agencies to adopt what I thought of as a … Continue reading