Author Archives: Jonathan Smith

About Jonathan Smith

Turning strategy into reality

Customer service cultures

Last year I had a couple of experiences highlighting why social researchers suggest people are becoming disengaged and cynical about government, and also why people often say rude things about public servants. To me they are very powerful examples of … Continue reading

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Money as a motivator

There was a very active discussion in the Linked:HR forum recently about the importance of salary in engaging employees. Lots of experienced HR professionals made comments to the effect that ‘money is not the most important motivator’. This idea is tossed … Continue reading

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School of Philosophy – week 3

More on the School of Philosophy: [Introduction] [Week 1] [Week 2] Week 3 [Week 4] [Week 5] [Week 6] [Week 7] [Week 8] [Week 9] [Week 10] This week I couldn’t make Thursday night, so I went to the Tuesday night class instead. There was a very different group … Continue reading

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School of Philosophy – week 2

More on the School of Philosophy: [Introduction] [Week 1] Week 2 [Week 3] [Week 4] [Week 5] [Week 6] [Week 7] [Week 8] [Week 9] [Week 10] Synchronicity. As I sit here writing this, ‘Young Adult‘ is on TV in front of me (yeah, I know, who says men … Continue reading

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School of Philosophy – introduction

More on the School of Philosophy: Introduction [Week 1] [Week 2] [Week 3] [Week 4] [Week 5] [Week 6] [Week 7] [Week 8] [Week 9] [Week 10] Many years ago a very old and dear friend from the UK came to stay with us for a while. During his stay we … Continue reading

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School of Philosophy – week 1

More on the School of Philosophy: [Introduction] Week 1 [Week 2] [Week 3] [Week 4] [Week 5] [Week 6] [Week 7] [Week 8] [Week 9] [Week 10] So, what was the first week of the course like? It was fun. We went through the main aims of the course, and the … Continue reading

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Progress

Back in the old days, taps used to come in pairs, one hot, one cold, and they used to have washers inside that would wear out every few years, so you’d have to go down to the hardware store, buy … Continue reading

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